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Cove maintain Privacy Policy

Effective Date: 7 July 2026
Last Updated: 8 August 2026

Introduction

We built Cove maintain to help people who have taken GLP-1 medication feel supported, organised, and in control as they move into maintenance, so the progress you worked hard for is something you get to keep.

Using Cove maintain means sharing some information with us and with a small number of trusted service providers that help us run the app. We take that responsibility seriously, especially because some of what you track is sensitive health information.

This Privacy Policy explains what we collect, how we use it, who we share it with, your rights and choices, and how to contact us. We've also included a separate Health Data Privacy Policy at the end, with extra detail about how we handle sensitive health information.

If anything here is unclear, email us at hello@covemaintain.com and we'll explain it in plain English.

Who We Are

Cove maintain is provided by Wolfmark Studio Ltd, based in the United Kingdom. Wolfmark Studio Ltd is the "data controller" responsible for your information under this Privacy Policy.

For any privacy question or request, contact us at hello@covemaintain.com.

Where This Policy Applies

Cove maintain app (iOS): You create an account using Sign in with Apple. Your information is stored securely in our cloud database (Supabase) so you can sync across devices and recover your account if you change or reset your phone. With your permission, Cove maintain can also read certain data from Apple Health.

Website (covemaintain.com): Our website is mainly a marketing and support site. It may use limited analytics to understand traffic and improve the site. We do not design the website to collect health data. If you email us or submit a form, we use that information only to respond to you. Please don't include health details in website forms unless it's necessary.

Key Terms (Plain English)

What We Collect (and Why)

Account Information

Why? So you can log in, sync your data across devices, and recover your account.

Information You Give Us When You Set Up Cove maintain

When you first set up Cove maintain, we ask you a series of questions to personalise your maintenance plan. This includes:

Why? To personalise your plan, set the right reminders, and give you support that fits your situation.

Information You Track in the App

As you use Cove maintain, we process the information you choose to record, such as:

Why? To provide Cove maintain's core features, helping you stay organised, see your progress, and feel supported through maintenance.

Apple Health (Optional)

With your permission, Cove maintain can read certain data from Apple Health to support your maintenance plan, limited to:

Cove maintain can also write the body weight you log in the app back to Apple Health, so your records stay together. You can turn this off at any time in the Apple Health app under Sharing, or refuse or revoke Apple Health access entirely in your device settings.

With your permission, Cove maintain may also receive Apple Health updates in the background on your device so your activity rings and trends stay current. Most Apple Health data is processed on your device. Weight you import from Apple Health is stored in your Cove maintain account, and sleep-related scores you save in check-ins may reflect data derived from Apple Health.

Why? To make it easier to see your progress in one place, alongside the rest of your Cove maintain data.

Reminders and Notifications

Cove maintain can send you reminders (for example to check in or weigh in) based on the times you choose. These notifications are scheduled locally on your device. We don't send your reminder content to an external notification service.

Device & Technical Information

We (and our service providers) may automatically collect limited technical information, such as:

Why? To keep the app reliable, secure, and working properly.

Payment & Subscription Information

A subscription to Cove maintain unlocks all of the app's features. Subscriptions are processed by the Apple App Store. We do not receive your full payment card details.

We use RevenueCat to manage subscriptions. This typically includes your subscription status and related purchase details (for example, whether your subscription is active), so the app can unlock its features and help us troubleshoot issues.

When Apple asks us to help resolve a refund request, we (via RevenueCat) may share information about your usage and consumption of purchased content with Apple, so Apple can decide the request. This is subscription and app-usage information, not your health entries.

Analytics

We use analytics to understand how the app is used so we can improve it. We take steps to avoid sending your health entries through analytics tools.

Important: We take steps to minimise data sharing and to avoid sending your health entries (medication details, weight, check-ins, habits, or wellbeing notes) through analytics tools. All analytics data is encrypted in transit.

If you are in the United Kingdom, the European Economic Area, or another region that requires a legal basis for processing, we rely on the following:

If you have questions about our legal bases, or want to object to processing based on legitimate interests, email hello@covemaintain.com.

Where & How We Store Your Data

Some data may be processed by trusted service providers (listed below) to help us operate and improve Cove maintain.

How Long We Keep Your Data

When you delete your account, we delete or de-identify your personal data, except where we need to keep limited information to comply with legal obligations, resolve disputes, or enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have the right to:

You can manage many choices directly in the app's Profile, including deleting your data and deleting your account. You can also email us at hello@covemaintain.com and we'll help.

If you're in the UK or EU: You also have the right to complain to a data protection authority. In the UK, that's the Information Commissioner's Office (ICO) at ico.org.uk.

If you're in the United States: You may have additional rights depending on your state. See United States State Privacy Rights below for the full detail, including health-data protections for Washington and Nevada residents. We do not sell your personal data, and we do not share it for targeted advertising.

Verification and appeals

To protect your privacy, we may need to verify your request before acting on it (for example, by confirming access to your account). If we deny a request, you can appeal by replying to our response or emailing hello@covemaintain.com.

United States State Privacy Rights

This section provides additional information for residents of US states with their own privacy laws, including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others, as well as the consumer health data laws in Washington and Nevada. If there is any conflict between this section and the rest of the policy, this section governs for residents of the relevant state.

Categories of Information We Collect

In the past 12 months, we have collected the following categories of personal information (as defined by California law). We collect these from you, from your device, from Apple (sign-in and Apple Health), and from our service providers.

Category Examples in Cove maintain Do we "sell" or "share" it?
Identifiers Name, email address, Apple account identifier No
Personal characteristics Sex, date of birth, height No
Health information (sensitive) Medication details, weight, check-ins, habits, wellbeing notes, Apple Health imports No
Commercial information Subscription status and purchase history No
Internet / device activity App usage events, crash and performance logs No
Approximate location General region derived from IP address (we do not collect precise location) No
Inferences Your personalised maintenance plan No

We do not sell your personal information, and we do not share it for targeted or cross-context behavioural advertising. We have not done so in the past 12 months, including for residents under 16.

Sensitive Personal Information

Your health information is "sensitive personal information" under these laws. We use it only to provide and improve Cove maintain's features that you ask for, never to advertise to you or to infer characteristics about you for marketing. Where the law gives you a right to limit the use of sensitive personal information, we already limit ours to these purposes.

Your Rights

Depending on your state, you have the right to:

How to Exercise Your Rights

Use the tools in the app's Profile to delete your data and your account, or email hello@covemaintain.com. You can use an authorised agent to make a request on your behalf; we may ask for proof of their authority and verify your identity before acting. If we deny your request, you can appeal by replying to our response; if you're still unsatisfied, you can contact your state Attorney General.

Opt-Out Preference Signals

The Cove maintain app does not use advertising trackers. Where our website supports it, we treat recognised browser opt-out signals such as Global Privacy Control (GPC) as a valid request to opt out of any sale or sharing for that browser.

Washington & Nevada Consumer Health Data

Washington's My Health My Data Act and Nevada's consumer health data law give extra protection to "consumer health data." For Cove maintain, your consumer health data is the health and wellbeing information described in the Health Data Privacy Policy below, which serves as our consumer health data privacy notice. In summary:

California "Shine the Light"

California residents may ask whether we shared personal information with third parties for their own direct marketing. We do not, so there is nothing to disclose, but you can confirm this by emailing hello@covemaintain.com.

Canada

This section provides additional information for users in Canada, under the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws such as Quebec's Law 25.

Who We Share Data With (and Why)

We share data with service providers that help us run Cove maintain. They may only use it to provide services to us, not for their own purposes, subject to appropriate contracts and safeguards.

We do not sell your data.
We do not share your data for targeted advertising.

Support communications

If you contact us, we'll use the information you provide to respond and resolve your issue. If your message includes health details, we treat that information as sensitive and use it only to help you.

We may disclose information if required by law or legal process (for example, a court order), or if we believe disclosure is necessary to protect rights, safety, and security.

Corporate transactions

If Cove maintain is involved in a merger, acquisition, financing, reorganisation, or sale of assets, information may be transferred as part of that transaction. We'll provide notice where required by law.

International Data Transfers

Cove maintain is operated from the United Kingdom, and some of our service providers (such as Supabase, Google, and RevenueCat) may store or process your data in the United States or other countries. Where we transfer data internationally, we use appropriate safeguards required by law, such as the UK International Data Transfer Agreement (IDTA) and the European Commission's Standard Contractual Clauses (SCCs).

Security

We use reasonable administrative, technical, and organisational safeguards designed to protect your information, including access controls, row-level security so you can only access your own records, and encryption in transit (and, where supported by our providers, encryption at rest).

No method of transmission or storage is 100% secure, but we work hard to protect your information and to improve our safeguards over time.

Children's Privacy

Cove maintain is intended for adults managing their own health and is not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact hello@covemaintain.com and we'll delete it.

Cookies

Our website may use cookies and similar technologies (such as analytics) to understand site traffic and improve the site. You can control cookies through your browser settings. The Cove maintain app itself does not use advertising cookies.

Deleting Your Data

You can delete your data, including deleting your account, from the app's Profile screen. Deleting your account removes your personal data from our systems, except where we're legally required to retain limited information.

To delete Apple Health data Cove maintain has written (such as your weight), you can manage or remove it directly in the Apple Health app.

Need help? Email hello@covemaintain.com.

Changes to This Policy

We may update this policy from time to time. We'll post the latest version at covemaintain.com/privacy. If changes are material, we'll provide additional notice where required (for example, through an in-app notice).

Contact Us

Email us anytime at hello@covemaintain.com.

Cove maintain does not provide medical advice, diagnosis, or treatment. Always consult your healthcare provider before making any medical decisions.

Cove maintain Health Data Privacy Policy

Last Updated: 7 July 2026

This Health Data Privacy Policy supplements our main Privacy Policy and explains how we handle sensitive health information. Under UK and EU law, your health data is "special category" data and receives extra protection.

What Counts as Health Data in Cove maintain

Health data includes information you enter or import about:

How We Store Health Data

Your health data is stored securely in our cloud database (Supabase), tied to your account and protected by access controls and row-level security, so that only you can access your own records. Most Apple Health data stays on your device. Weight you import from Apple Health is stored in your Cove maintain account, and sleep-related scores you save in check-ins may reflect data derived from Apple Health. Cove maintain may receive background Apple Health updates on your device (with your permission) to keep your rings and trends current.

Where Health Data Comes From

We collect health data from:

Cove maintain only reads the Apple Health data types you approve, and you can revoke that access at any time in your device settings.

Why We Use Health Data

We use health data to:

We rely on your explicit consent to process your health data. You can withdraw that consent at any time by deleting the relevant data or your account, or by contacting us.

We do not use your health data for targeted advertising.
We do not sell your health data.

How We Share Health Data

We share health data only in limited circumstances:

  1. Service providers necessary to operate the app, for secure storage, syncing, authentication, and reliability (for example Supabase).
  2. Support, only if you contact us and the information is needed to resolve your issue.
  3. Aggregated, de-identified data, which in the future we may use to understand trends and improve Cove maintain. We do not currently share health data in this form. Where we do so, it cannot reasonably be linked back to you.
  4. Legal requirements, if required by law or a similar legal process.
  5. Corporate transactions, if Cove maintain is acquired, merged, or reorganised, with notice where required.

We do not send your health entries (medication details, weight, check-ins, habits, or wellbeing notes) to analytics tools such as Firebase Analytics.

Your Rights Over Health Data

You have the right to:

Most of these actions can be done directly in the app's Profile. If we deny a request, you can appeal by emailing us. If you're still unsatisfied, you can contact your data protection authority (in the UK, the ICO) or, in the US, your state Attorney General, depending on where you live.

Contact: hello@covemaintain.com

© 2026 Wolfmark Studio Ltd. All rights reserved. Cove maintain is a GLP-1 maintenance companion and does not provide medical advice, diagnosis, or treatment.